• New and unworn items: Full refund to your original form of payment, or an exchange, within 30 days of purchase, in-store or online.
• Used or worn items: can be exchanged or given in-store or online credit within 30 days of purchase. 
• Some items are excluded (see below).

Exclusions:

• Plated footwear (e.g. shoes with a carbon plate or similar race day shoes): Must be new, unworn, and in undamaged original packaging. Used plated footwear is not eligible for a refund, exchange, or credit. 
• Electronics: Must be unopened and in original packaging.
• Nutrition: Opened or consumed items are not returnable.
• Final Sale items: Not eligible for return or exchange.

Return footwear in its original shoebox. When returning by mail, don’t tape the box or attach a shipping label to it. Place it inside a shipping box (ideally the one your order came in). Footwear returned in a damaged or taped box will be treated as used and is eligible for store credit only. 

Shop Pay Installments loans are provided by Affirm.

• If you return a new item for a refund, the refund is applied to your Affirm loan.
• If you return a used or worn item for store credit, you must still make all remaining payments to Affirm.
• Interest paid, if any, is non-refundable.
• For loan questions, visit helpcenter.affirm.com.

Gazelle Sports may limit, decline, or refuse returns, exchanges, or future orders for customers with a pattern of excessive returns or exchanges, suspected fraud, or purchases made for resale.